SMART Whole House Water Filter (9-13 GPM)

Good Service

Sales person helpful

Great product instructions could be improved

Purchased this product due to high level of iron in our system. The purchase was easy and delivery was fast (even over a holiday weekend). The team also gave us the discount for a sale that started the day after we ordered our product when we asked. Installation was the only challenging part. The instructions are only provided online (none came with the product) and they are not very detailed. We had to do some additional research to ensure we were going to install they system correctly. Have to do a final water test to ensure the product has improved our water as planned, but we can already see an improvement in the water before the water test.

Great Whole Home Filter System

I have had the system in full operation for 4 days now and am really enjoying it. I originally ordered everything the 7th of February and was told to expect 10-14 days for arrival. It arrived in less that 5 days and my wife had to move the heavy boxes on her own :-(. When I got home from my trip, I opened everything and discovered that the up-flow valve for the tankless softener was missing from the shipment so I had to call and get it sent to me. That meant canceling the plumber install and postponing until the valve arrived. A week later, the plumber was able to come and provide an estimate. Fast forward another week and installation begins but discovered that my water pressure was at 120 psi. System remained in by-pass for another week until the plumber could order and install the pressure reducer and on 11 March, finally in full operation! The first day after install the water tasted a bit funny but now everything is great and we are enjoying the system very much. Thank you Cyrstal Quest for working through the process and getting me all the help and assistance needed.

Could not be happier!!

We had above recommended drinking levels of arsenic in our water. After talking to a few name brand installers about a whole house system, I decided to do this myself for half the cost. The Crystal Quests system arrived on time and was well packaged, installation was easy and clear with solid instructions. And the best part, tested the water and arsenic levels were 'none detected'. Thank you!

Too soon to give real feedback

I received the Whole House Filter system in a timely manner. I will have a professional plumber install it on Monday, 12/18/18. I’ll provide additional feedback after 30-days when this system is operating in my home.

Nitrate filter

So far I am very happy with my purchase. We have not had a chance to install the filter as it is going into a remodel that tested very high for nitrates. This is my second purchase from crystal quest. In a previous house we installed an iron filtration system, and we're very pleased with it.

Amazing!

Best product from the best company. If anyone cares about having a quality filter, this is it!