Timely shipping, product received in good condition. Installation was quick.
- 1-year manufacturer warranty
- Returns
- Live chat daily 8am–10pm ET
- Authorized Crystal Quest dealer
Overview
This is a bulk filtration media — a loose granular material used to fill or refill media tanks and filter housings, sold by volume (2 cubic feet).
Physical Characteristics:
Color: Black & Gold Granular
How It Works
Our SMART Multimedia is a special house blend of 2 types of coconut-shell GAC (including Catalytic) with 2 types of Eagle Redox Alloys® (9500 & 6500) and anion exchange resin. This blend effectively reduces and removes heavy metals, chlorine & chloramine, pesticides & herbicides, pharmaceutical by-products & other inorganic substances such as petroleum byproducts. This blend will help the oxidation process of the lead for easier removal. To read about the ERA® Oxidation/Reduction Process, click here.
In addition to the oxidation process, we also include the Crystal Quest Eagle Softener Resin which is a strong acid cation exchange resin. It should be regenerated with either potassium chloride or sodium chloride. Typically, it requires about 10% more salt to regenerate with potassium chloride salt when compared to sodium chloride salt. The advantage of potassium salt is that it does not contribute to a high sodium diet and the backwash can be discharged onto a lawn or garden. Sodium chloride salt will kill plants, so it must be discharged into a sewer system. Salt and Iron Out remove iron levels up to 4 ppm. Media can be regenerated at 8, 12 and 15 lbs. per ft3 salt dosages.
Shipping, Warranty & Returns
Shipping is calculated at checkout by weight.
Orders ship direct from the manufacturer. We submit your order within 2 business days and email tracking as soon as it ships.
Estimated transit once shipped: 1–5 business days.
Alaska, Hawaii and Puerto Rico: ask us for a shipping quote.
Checkout offers this item to the contiguous 48 states and DC. For Alaska, Hawaii or Puerto Rico, use the shipping quote form or call 908-787-6030 and we reply by email with the delivered price. Nothing is charged until you accept.
1-year manufacturer warranty. We handle the claim for you from start to finish. Crystal Quest warranty terms
Contact us for a Return Authorization (RMA) before sending anything back. We can't accept returns without one.
- Start your return within 30 days of delivery. Approved returns carry a 30% restocking fee. Reverse osmosis systems, filter cartridges, membranes and media can't be returned.
- Items must be unopened, unused and resellable, with all original packaging and components. You pay return shipping.
- Systems, filters, cartridges and membranes can't be returned once water has run through them or they have been installed. Hygienic products can't be returned once opened.
- Damaged or defective on arrival? Contact us within 48 hours with photos and we arrange the return.